Terms and conditions

Last updated: May 16, 2025

1. General provisions

1.1 Please read these terms as they form the basis on which you www.q2quiz.com use our website and apply to all agreements between you and Q2 Quiz (‘us’).

Your access to and use of our services is conditioned on your acceptance of and compliance with these terms. These Terms apply to all visitors, users, and others who access or use our Services.

By accessing and or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms and conditions, you will not be able to access our services.

2. The contract between us

2.1 By placing orders via this website, you enter into an agreement with us.

2.2 When you make a purchase, we will send an email to the address you provide to us to confirm receipt of your order and the details of your order.

2.3 We must receive payment in full before we can process your order. Authorization of your credit card may limit the available credit or balance at the discretion of the credit card issuer. We have no control over this.

2.4 Your order will be accepted by us when you have received an e-mail confirmation that we have accepted your order. If we need to discuss your order with you we will try to contact you by email or phone.

2.5 Acceptance of your order establishes a contract between us.

2.6 Our services to you begin upon acceptance of your registration.

2.7 We reserve the right not to accept your registration at our sole discretion.

3. Price

3.1 The prices payable for quizzes you order are as set out on our website or as otherwise notified by us.

3.2 We reserve the right to change the prices at any time.

4. Payment

4.1 We accept credit or debit card payments by cards including Visa, Mastercard, Maestro, Electron, Switch. We also accept payment via PayPal and IDEAL.

4.2 By purchasing from us, you confirm that the credit or debit card used is yours and understand that all credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

4.3 If the issuer of your payment card refuses or does not, for any reason, approve full payment to us, we will not be liable for any delay or non-acceptance of your order.

5. Secure payment

5.1 Your confidential information is protected during the transit of your computer during processing using the Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits.

5.2 We use the services of secure and approved third party companies to carry out the card transaction. Only these companies and the acquiring bank have access to your credit card information. For more information, please read the section below on our privacy policy below or refer to our privacy policy document.

6. Digital Orders

6.1 By clicking on the order button and purchasing a quiz, you agree that Q2 Quiz will give you immediate access to the digital content as soon as you complete your purchase, without waiting for the 14-day waiting period. Doing so, you expressly waive your right to withdraw from this purchase.

All acquired products will be available for digital download. In case of any problems, you can contact customer service at contact@q2quiz.com.

7. Use of the Content

7.1 You acknowledge and agree that all intellectual property rights in all materials, content and know-how forming part of our Website and Services shall at all times remain in our possession and/or in that of our Content Providers.

7.2. Under no circumstances may you sell or redistribute our products.

7.3 Unless you have received explicit permission, you must not edit, alter or use our products to produce derivative products.

8. Liability

8.1 Any liability arising from our provision of services shall be limited to direct damages up to the amount of the price you pay for the services in question. We will not be liable for any special, indirect or consequential loss or loss of any kind (whether caused by our negligence or otherwise) arising out of or in connection with the provision of the service.

9. Disclaimers & Limitations of Liability

9.1 We have carefully compiled the content of this website, in particular to ensure that the prices quoted are correct at the time of publication and that products are clearly described. However, orders will only be accepted if there are no material errors in the description of the products or their prices as advertised on this website.

9.2 All times stated in relation to the services we provide are only an approximation.

9.3 We cannot be held liable for any information on the websites that link to information from websites that are not owned by us.

9.4 It is your responsibility to provide us with the full information required truthfully. Failure to do so will void the terms of our money back guarantee.

10. Communication

10.1 By ordering a product from us, you acknowledge email communication as the preferred method of entering into contracts with us.

10.2 It is important that you notify us in good time if you do not wish to receive future communications from us.

11. Privacy Policy

11.1 We will treat all your personal information as confidential. We will store it on a secure server and we will fully comply with applicable consumer laws as applicable at the time.

11.2 When you register with us on our website, we will ask you for input and collect personal information from you, such as your name, email address, billing address, delivery address, telephone number and product selections. This information will not be shared with third parties.

11.3 We use the services of authorised third party companies to carry out the actual payment transaction. Only these companies and the processing bank have access to your payment information.

11.4 We may also collect information about where you are on the internet (for example, the URL you came from, IP address, domain types such as .nl and .com), your browser type, the pages of our website that were viewed during your visit. We may collect this information even if you do not register with us. You should be aware that this site is monitored and may record information about your visit that will help us improve the quality of our services.

11.5 We only use your data for the following purposes:

  • Process your orders
  • For statistical purposes to improve this website and its services to you
  • To provide the Website Content and promotions during your visit
  • To administer this website

11.6 You agree that you have no objection to us contacting you for any of the above purposes, whether by telephone, email or in writing and you confirm that you will not consider any of the above to be a breach of any of your rights under the General Data Protection Regulation (GDPR), the Data Protection Law Enforcement Directive and other rules relating to the protection of personal data.

11.7 You should be aware that where we are requested by the police or any other regulatory or government body investigating suspected illegal activity, to inspect your personal data and/or user information, we have the right to do so.

11.8 We invite you to add your e-mail address to our mailing list so that we can inform you from time to time about new products and promotions. You can unsubscribe from this list by following the unsubscribe instructions provided at the foot of the emails.

11.9 We use “cookies” to keep track of your current shopping session, to personalise your experience and to be able to retrieve your shopping basket at any time during your visit. If you do not accept cookies, you will not be able to take full advantage of the shopping opportunities on this website.

11.10 Please read our Privacy Policy for more information and review it periodically to see if there have been any updates or changes to our Privacy Policy.

12. Nullity

12.1 If any part of these Terms is unenforceable (including any provision in which we exclude or limit our liability to you), the enforceability of any other part of these Terms will not be affected.

13. Governing Law, Jurisdiction and Language

13.1 These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

13.2 Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede any prior and other agreements we may have.

13.3 The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations relating to the Website and all transactions conducted on or through the Website. All contracts are concluded in Dutch.

14. Changes to the legal notices

14.1 We reserve the right, at our sole discretion, to amend or replace these Terms at any time.

14.2 By accessing and or using our Service after these revisions become effective, you agree to be bound by these revised Terms. If you do not agree to the new terms, please stop accessing and using the service.

15. Rights of third parties

15.1 Nothing in this Agreement is intended to, nor does it confer any rights on, any third party.

16. Entire Agreement

16.1 These Terms constitute the entire agreement between us and supersede all prior agreements between us in relation to the Work. Each party acknowledges that, in agreeing to these Terms, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, security or warranty (whether made negligently or innocently) other than as expressly set forth in these Terms.

Contact us

If you have any questions about these terms, please contact us.

Arcadem

Dennenlaan 1

1700 Dilbeek Belgiรซ

Ondernemingsnummer: 0805.983.193

BTW: BE0805.983.193

IBAN: NL78BUNQ2098634110